About Shipping

Processing time
The time I need to prepare an order for shipping varies. For details, see individual items.
Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Returns & exchanges

I gladly accept returns and cancellations

Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
Request a cancellation within: 24 hours of purchase

I don't accept exchanges

But please contact me if you have any problems with your order.

The following items can't be returned or exchanged

Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Frequently asked questions

Custom and personalized orders

I can customize a ring in any way you want. Please contact me directly to share me with your ideas. I would love to create a special ring for you.

Please note that custom item is non-returnable and we reserve the right to shelve and sell customized products.

Sizing details

All my rings are standard US size. If you are from UK, Australian, European or anywhere else, please let me know your finger size and I will tell you the corresponding US size.
I can make the ring in any size. Please drop down the Options box to choose the ring size. If you need smaller or bigger ring size, please contact me,we'll custom make it for you!

Rush Order

Rush order service is available and costs $50. Please contact me before place the order to check if the item would arrive on time with rush service. 


Payment Plan

Payment plan is available. I would like the first payment no less than $100. It can be a weekly or monthly payment plan. The item will be started to make once the first payment is received and shipped after the full payment is received.


Engraving service is available and costs $2. The maximum characters of engraving are 20 (including space) for size 7, the number would vary from different ring sizes.


One-year free warranty from date of purchase and lifetime service for all of my rings.


Return and Cancellation

Please contact me within 7 days of delivery if you are not satisfied with the purchase. And please note that buyers are responsible for the return shipping cost.

I don’t accept returns as the following:
1.Full eternity band
2.Ring with engravings
3.Request exceeding the return period
4.Custom ring
5.Ring having been returned and exchanged
6.Ready-to-ship item
7.Ring sized below 3 US and over 9 US

I do not carry any stock, all rings are made to order. It would be a great loss for me if you cancel the order, or return the items. Cancel the order or return the items unrelated to the quality issue may be subject to a restocking fee of $100 or more, depending on the specific circumstance.

Can the buyer exchange or return an item on condition that he have exchanged the item once?

No, buys cannot return or exchange an item if he exchanged it before.

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